Announcements

There was some downtime earlier on one of the autodj servers. The power supply has been replaced and it is back up. Please make any sla requests before 7th jan.

After some short downtime, the power supply was found to be faulty. This has been replaced

USA2 Value network has gone down due to a hard drive failure. The hard drive is going to be replaced and the server reinstalled.

We are hoping to recover the data and get the server back online as soon as possible.

We’re having issues getting the server back online but are working on getting it back as soon as we can.

There are very few customers on this server so the recent problems haven’t affected many.

The hard drive and RAM had been replaced twice and still the crashing continued, so we have set up a brand new server which is up and running now. This should be the last we hear of the problems with usa2 vn.

Google Checkout has been disabled due to unreliability – it seems that their callback system hardly ever works, so the billing system isn’t being notified of payments.

If you would like to pay using GC then plase open a ticket with billing.

We are currently experiencing packet loss on a small number of servers hosted on the USA network.. This is known to be affecting usa1-vn, usa3-vn and a small number of dedi customers.

This is being worked on and will be back to normal shortly.

We are rebooting AutoDJ server2 due to slowness. The cause will be investigated.

There is another issue unrelated to the previous one.

This is affecting a small number of shoutcast and autodj streams and looks like it’s due to a flood coming in to the switch that the servers are connected to.

The issue has been resolved. It only affected 2 out of our 15 servers and lasted for about 15-20 minutes.

sorry for any inconvenience caused

One of our AutoDJ servers has gone down. This is being looked in to.

back on now. downtime was about 15 mins.

USA4-VN crashed so was rebooted. The downtime was about 10 minutes.

the downtime was about 10 mins and all streams should be back now. If you still have problems then please open a ticket

There is some packet loss on the UsA Value Network – this is being worked on and should be resolved soon.

This seems to be resolved now, and lasted no more than 5-10 minutes.

Packet loss is back

The datacentre are working on the issue and should have it resolved soon.

It’s been back to normal for at least an hour now, if you are still experiencing problems then please open a support ticket at support@mixstream.net from your registered email address.