The server is fully back up and functioning now. The status site shows that the server was down for 19 hours, however, customer hosting accounts were restored last night and have been online during the reported outage.
Websites will be moved back to the original IP in the next 24 hours now that it is working.
Customers hosted on EU1 may be experiencing issues with their web hosting account. We are looking into this but it appears that some IPs have stopped working on the server so it appears to be a network related issue.
We are planning to upgrade PHP to the latest version on UK1 and EU1 servers.
If you have any outdated scripts, such as WordPress, PHPBB, etc then please ensure that they are up to date to avoid any issues.
The upgrade is scheduled for the following times:
UK1: Monday 26th August, 2AM
EU1: Tuesday 27th August, 2AM
This will cause a moment of downtime, but if all goes well then it won’t be more than a few seconds.
The outage lasted for about 5 minutes and service now seems to be coming back to normal.
Apologies for any inconvenience caused and thank you for your patience.
We are aware of a network outage affecting web hosting customers on eu1.5net.co.uk
The problem is being investigated and we hope to have service back soon.
The EU1 web server is currently being rebooted after some slowness.
Hello,
We are making some changes to the mailing list and need to delete all of the emails that are currently registered. Service updates were previously hosted on the same WordPress site. This resulted in 1000s of email addresses being hosted on the mailing list which has started to slow down delivery of important announcements – sometimes by several hours.
If you are using any of the following services then please re-subscribe your email address at http://status.bellonline.co.uk/mailing-list/
Web Hosting, Shoutcast, AutoDJ, Transcoding, Dedicated Servers (you can view a full list of categories on the site)
If you are using FreeStreamHosting.org then please don’t sign up for this mailing list, you will be sent another email shortly with further instructions.
As before, you will be sent a link to confirm your subscription and choose the categories you’d like to sign up to.
We recommend that you choose updates for the server(s) that you are hosted on to avoid receiving emails that don’t affect your service. If you are unsure about which server(s) you are on then please open a support ticket and we will be happy to get the information for you.
Regards,
Bell Online Ltd- http://status.bellonline.co.uk/
This server has experienced some problems today but we hope to have it back online and back to normal very soon. Apologies for any inconvenience caused.
The server EU1 has just come back on after a reboot. The outage was for a couple of minutes, after some time of slowness. We are investigating the cause.
Apologies for any inconvenience caused by the downtime on EU1, this is being worked on and we expect the server to be back online as normal soon.