This is an automatic notification.
Our monitoring system has detected that UK2-VN is currently down.
Staff have already been notified of the outage and will look in to the issue shortly.
UK2-VN.MIXSTREAM.NET (87.98.250.247)
DOWN at Oct 15 2010 07:01 AM (EU/Western)
Err: ping: request timeout
Due to issues with the network providers that we use for the above servers, resulting in a sudden reduction of the port speed on UK3-VN, we have had to source a new provider and the IPs for the server will be changed as follows:
UK2-VN New IP: 83.170.76.46
Date of change: 30th September 2010
Old IP available until: 13th October 2010
UK3-VN New IP: 83.170.76.56
Date of change: 29th September 2010
Old IP available until: 12th October 2010
If you use the host in your stream settings (i.e uk2-vn.mixstream.net or uk2-vn.mixstream.net) then you don’t need to make any changes, everything will change over automatically although you may need to reconnect at some point on the change date.
You are welcome to use both the new IPs and old IPs until they expire.
We apologise for any inconvenience caused by the change and hope that the 2 weeks notice is adequate. Once everything is changed across, you should notice that the new network is of a higher standard.
If you have any questions at all then please don’t hesitate to ask.
Just to update you, the server is now back up and running as normal. Thank you for your patience.
Thank you for your patience, UK2-VN is now back up and running.
UK2-VN.MIXSTREAM.NET (87.98.250.247)
UP at Aug 08 2010 07:56 PM (EU/Western)
Was down for: 10min
This is an automatic notification.
Our monitoring system has detected that UK2-VN is currently down.
Staff have already been notified of the outage and will look in to the issue shortly.
UK2-VN.MIXSTREAM.NET (87.98.250.247)
DOWN at Aug 08 2010 07:46 PM (EU/Western)
Err: ping: request timeout
The server doesn’t seem to have come back up yet but this is being worked on. Please don’t open support tickets regarding this issue as it is already being worked on.
I have had to reboot uk2-vn due to it going into readonly mode and not allowing servers to start up. The server should be back in a few minutes.
Apologies for any inconvenience caused.
The server uk2-vn has been rebooted after some maintenance. Please allow 10 minutes for it to come back
The scheduled reboot was carried out at 12:34am and the server was back up and running at 12:37am – the total downtime was 3 mins. This has resolved the login issue and all streams have started back up automatically.
Thank you for your understanding.
Expected downtime: under 5 minutes
Maintenance window: 12am – 1am, 31st March
While performing an update, the server seems to have gone into read-only mode unexpectedly so I’ll reboot it at around 12am – 1am or until someone complains about the unavailability of the control panel.
This isn’t affecting streams which is why I’m not going to reboot it immediately, however you will find that once logged in you get logged back out again until the reboot is complete.
PS, we are now on BST (GMT+1)