- 5 Oct 2011
- 6:23 pm
- [update] USA3-ADJ is back up
Thank you for your patience, USA3-ADJ is now back up and running.
USA3-ADJ.MIXSTREAM.NET (64.20.37.122) UP at Oct 05 2011
06:19 PM (EU/Western) Was down for: 20min
Thank you for your patience, USA3-ADJ is now back up and running.
USA3-ADJ.MIXSTREAM.NET (64.20.37.122) UP at Oct 05 2011
06:19 PM (EU/Western) Was down for: 20min
The USA3-ADJ server has just gone down again, we are aware of the issue so please don’t open a support ticket regarding your AutoDJ as you will just be directed back here.
Thank you for your patience.
This is an automatic notification.
Our monitoring system has detected that USA3-ADJ is currently down.
Staff have already been notified of the outage and will look in to the issue shortly.
USA3-ADJ.MIXSTREAM.NET (64.20.37.122) DOWN at Oct 05
2011 05:59 PM (EU/Western) Err: ping: request timeout
Thank you for your patience, USA3-ADJ is now back up and running.
USA3-ADJ.MIXSTREAM.NET (64.20.37.122) UP at Oct 05 2011
03:54 AM (EU/Western) Was down for: 02hr 20min
There appears to be a hardware related issue with the server, an engineer is working on it now
Service will be resumed shortly, thank you for your patience.
This is an automatic notification.
Our monitoring system has detected that USA3-ADJ is currently down.
Staff have already been notified of the outage and will look in to the issue shortly.
USA3-ADJ.MIXSTREAM.NET (64.20.37.122) DOWN at Oct 05
2011 01:34 AM (EU/Western) Err: ping: request timeout
Hurricane Irene is currently approaching the NYC metro area where some of our servers are located. Earlier this week the datacentre took precautions for the storm including testing UPSs and generators, topping off their diesel generator tanks and notifying their fuel vendors in case of extended power outages. staffing levels at the datacentre will be increased this weekend to ensure adequate coverage in case of emergencies.
Hopefully, service won’t be affected by this but please be assured that the datacentre staff are on high alert in case of any problems.
We are experiencing an issue with one of the networks used for usa premium. This is being worked on and we expect servers to come back up shortly.
Apologies for any inconvenience caused, please don’t open tickets regarding this issue as we are aware of it.
UPDATE: The service is back online after a 15 minute outage. If your server hasn’t yet come back online, please start it from the control panel.
Thank you for your patience, USA3-ADJ is now back up and running.
USA3-ADJ.MIXSTREAM.NET (64.20.37.122) UP at Jul 22 2011
07:34 PM (EU/Western) Was down for: 25min