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  • 27 Aug 2013
  • 10:44 am
  • Domain issues

We are currently having a major problem with most of our domains and they may be showing up as expired despite the fact that they’re not.

I’m currently working with the domain service provider to get this resolved and hopefully normal service will be resumed shortly.

Thank you for your understanding.


  • 18 Jul 2013
  • 1:55 am
  • UK2-VN outage

UK2-VN is currently down and it looks like the server may need an OS reload. Unfortunately, this could result in some hours of downtime but we are working to get service resumed as soon as possible.

 

Apologies for any inconvenience caused by this outage.


  • 8 Jul 2013
  • 11:15 pm
  • Billing / support area issues

Apologies to anyone that may have been trying to contact us over the last couple of hours, we had a problem which affected our email and may have stopped support tickets from being opened.

No customer services were interrupted as a result of this outage.


  • 28 Jan 2013
  • 8:11 pm
  • PayPal issues, delayed payment notifications

Please note that due to some issues with PayPal, if you make a payment then it may not show up on our system straight away. More info at https://www.x.com/content/update-4-issue-receiving-instant-payment-notifications-ipns-jan-27

We are adding payments manually at the moment in order to reduce any inconvenience.


  • 24 Dec 2012
  • 2:20 pm
  • Seasons Greetings!

Seasons Greetings to all customers, we wish you a Merry Christmas and a Happy New Year for 2013.

Thank you for your custom over the last year and we hope to continue expanding and improving our services in the new year.

Support will still be available over the holiday period, although replies to non-urgent queries may be delayed slightly compared to normal.