Announcements

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  • 13 Sep 2025
  • 1:41 pm
  • Hello world!

Welcome to the new status update site. Announcements and server status updates will be posted here. You can also soon be able to subscribe to email alerts.

  • 9 Nov 2020
  • 4:15 pm
  • AutoDJ update: AAC Decoder added

We have added an AAC decoder to our AutoDJ system, this means that you can upload files in AAC format as well as MP3 and OGG.

  • 21 Sep 2020
  • 4:14 pm
  • Changes to Bank Transfers

We are currently in the process of changing our bank. If you pay by bank transfer then please use the new account details for future payments – we will email you with further information and it will also be included on your next invoice. If you have any questions then please feel free to contact us.

  • 17 Jul 2020
  • 10:47 pm
  • Cloudflare outage affecting services

A major outage at Cloudflare has caused intermittent outages on mixstream.net for some users, we expect service to be back to normal shortly.

Thank you for your patience.

  • 1 Mar 2020
  • 9:58 pm
  • Google Chrome update – TLS streams

Due to a recent Google Chrome update, plain HTTP content (such as many audio streams) will not be played for some Chrome users if hosted on a TLS enabled web page. Previously, the user would have seen a ‘mixed content’ warning and the stream will have played normally.

The player that we provide with your MixStream server automatically detects whether a TLS stream is required (this has been the case for some time now as it avoided the mixed content warnings), but if you are using any other player (such as your own HTML5 player or a third party player) on your TLS enabled website then you will need to change your stream URL to the secure version.

To obtain your TLS stream URL, please log into the dahsboard and click the ‘Servers’ option in the menu, navigate to your server and scroll down to ‘Listener Connections’. You will need to use the ‘Stream URL (TLS)’ or ‘TLS Proxy’.

If you use Shoutcast then the TLS stream is provided via a web proxy.
Icecast servers support TLS natively – this makes it more reliable than using a proxy.

What is TLS?
TLS was formerly known as SSL and is the name of the encryption that’s used for securing web pages. You can tell if a web page is TLS enabled by looking at the URL – if it starts with https:// and not http:// then it is TLS enabled.

Do I need to make changes if my website isn’t TLS enabled?
No, if your web page starts with http:// then you don’t need to use the TLS enabled stream URL.

  • 10 Oct 2019
  • 12:49 pm
  • PayPal Automatic payments update

The developer of the PayPal Billing gateway has now released an update to fix the issues we’ve had over the last few weeks and we are now able to automatically process PayPal payments again.

  • 20 Sep 2019
  • 2:20 pm
  • PayPal Automatic Payments

We are currently unable to take payments automatically via PayPal Billing Agreements. This is due to a recent update to our billing system, we use a third party module for PayPal Billing Agreements and are currently waiting for the module provider to release an update to fix the problem.

We expect this to be resolved in the next 1-2 weeks, however for this month, please complete your payment manually by going to the invoice and making your payment from there. You can still pay manually through PayPal and automatic payments will resume as soon as possible.

Thank you for your patience.

  • 23 May 2018
  • 7:50 pm
  • Our privacy policy has been updated

You may be aware that data protection laws in the EU are changing and we have updated our privacy policy accordingly. We always have and will continue to respect your privacy. The updates apply to all customers regardless of location, not just EU citizens, as we believe that all customers deserve the highest level of data protection. Updates include more info about how we use your data, your rights under the new legislation and new wording to comply with GDPR.

https://secure.bellonline.co.uk/knowledgebase/94/Privacy-Policy-and-Cookies.html

  • 24 Apr 2018
  • 9:18 am
  • Server maintenance

Due to unforseen circumstances, some servers were unable to be migrated to the new platform several weeks ago. We are completing the work starting from today.

If your server hasn’t already been migrated the you will find that it will be in the next 2 weeks at some point.

When the migration is taking place, there will be up to 60 minutes of downtime (usually less).

  • 27 Mar 2018
  • 5:44 pm
  • BUTT “Broadcast Using This Tool” Update – if you use BUTT and can’t connect then please read

If you are using BUTT to stream to your server then we recommend you update to the latest version as soon as possible. Outdated versions of BUTT (0.1.15 and lower) don’t work with the latest version of Shoutcast (2.5.5).

Please download the latest version 0.1.16 here:

https://secure.bellonline.co.uk/knowledgebase/74/BUTT-Broadcast-Using-This-Tool.html