The network issue now appears to be resolved. We will post more info about the outage here once we receive it.
The network issue now appears to be resolved. We will post more info about the outage here once we receive it.
There is currently a network issue affecting several servers (see categories) with significant packet loss. This is being worked on and the datacentre staff should have the issue resolved shortly.
EDIT: I’ve called the datacentre and they have their engineers looking in to this. We don’t have any idea of how long it will take before normal service is resumed but we will update you here as soon as we know.
Thank you for your patience, UK3-VN is now back up and running.
UK3-VN.MIXSTREAM.NET (UK3-VN.MIXSTREAM.NET) UP at May
18 2012 11:07 AM (EU/Western) Was down for: 05min
This is an automatic notification.
Our monitoring system has detected that UK3-VN is currently down.
Staff have already been notified of the outage and will look in to the issue shortly.
UK3-VN.MIXSTREAM.NET (UK3-VN.MIXSTREAM.NET) DOWN at
May 18 2012 11:02 AM (EU/Western) Err: ping: request timeout
Thank you for your patience, UK3-VN is now back up and running.
UK3-VN.MIXSTREAM.NET (UK3-VN.MIXSTREAM.NET) UP at Apr
23 2012 07:47 AM (EU/Western) Was down for: 45min
This is an automatic notification.
Our monitoring system has detected that UK3-VN is currently down.
Staff have already been notified of the outage and will look in to the issue shortly.
UK3-VN.MIXSTREAM.NET (UK3-VN.MIXSTREAM.NET) DOWN at
Apr 23 2012 07:02 AM (EU/Western) Err: ping: request timeout
Thank you for your patience, UK3-VN is now back up and running.
UK3-VN.MIXSTREAM.NET (UK3-VN.MIXSTREAM.NET) UP at Mar
16 2012 03:52 AM (EU/Western) Was down for: 15min
This is an automatic notification.
Our monitoring system has detected that UK3-VN is currently down.
Staff have already been notified of the outage and will look in to the issue shortly.
UK3-VN.MIXSTREAM.NET (UK3-VN.MIXSTREAM.NET) DOWN at
Mar 16 2012 03:37 AM (EU/Western) Err: ping: request timeout
Due to the recent problems with this server, we have had to set up a new server and swap customers across.
If you are using the hostname uk3-vn.mixstream.net for your source settings and listener links then you need to take no action as the address will automatically update to the new server.
If you are using the IP address (83.170.76.56 as opposed to the hostname uk3-vn.mixstream.net) then you have two options open:
1) We recommend that you change your settings to the new IP address which is 78.129.227.10
2) If changing your IP address causes problems, then you can continue to stream to 83.170.76.56 as we are keeping the server online for those who are unable to change. This server is being renamed to uk5-vn.mixstream.net. Resellers should use the control panel at http://uk5-vn.mixstream.net from now on.
We hope that this satisfies all affected customers. The reduced load on the old server should improve service for customers that use it and those that choose to change will also be hosted on a much faster server.
Thank you for reading this, if you have any questions then please don’t hesitate to open a support ticket.
Thank you for your patience, UK3-VN is now back up and running.
UK3-VN.MIXSTREAM.NET (UK3-VN.MIXSTREAM.NET) UP at Mar
07 2012 09:27 PM (EU/Western) Was down for: 50min